Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Yes, Please call our office for a current quote: 860-682-7499

Delivery will be between the hours of 7AM and 12PM the morning of your event.  For special arrangements please call our office at 781-447-8300.

Yes. An electric blower keeps air in the unit the entire time – if unplugged, it will deflate. We require an outlet within 75´ of the unit and we will provide an extension cord.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

If you do not have a power source available, we offer generator rentals for $150

Cash,  or All major Credit Cards. If paying with cash, please have exact change as our drivers do not carry cash.

Yes, all orders require a 25% deposit which can be paid by check or credit card.

Please call or email our office before 8AM the morning of your party if you wish to cancel. We do deliver units in the rain. The only time we will not deliver your moonwalk is if winds are in excess of 25MPH.

We have staff on-call everyday until 5 PM. Please call 860-682-7499 and we will assist you immediately.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.